In this module, we will introduce the concept and elements of communication. What is communication? Why is it important? And also, you will be able to identify how much you are already doing in the communication area (maybe without even knowing). In this first module, we will focus on the Internal Communications process and tools. We will consequently learn about the best practices to apply inside our organization and create our own Internal Communications Plan. Later on, we can see all about External Communication with other stakeholders.
Internal Communications
- Exercises to self-evaluate your knowledge.
- Quizzes, games and dynamics to apply in your organizations.
- Tips and toolkits.
Who should take this course?
- Communication’s managers of NGOs.
- Young and adults working in communications.
- Communication’s students who want to go deeper in this topic.
- Discussions to learn more between all the participants.
- Articles.
- Creation of an Internal Communication’s Plan.
Introduction
1
Let’s Get to Know Each Other!
2
COMnGO Video: Intro to IC’s Module
3
Syllabus: Internal Communications
4
Share, exchange and learn!
5
Discussion: Breaking the Ice!
What is communication?
1
Communications’ Basics
2
Kahoot Quizz: COMnGO
3
Article: The Importance of Communication
Verbal and Non-Verbal Communication
1
COMnGO Video: Introduction to Non-Verbal Communication
2
Kahoot Quiz: Verbal and Non-Verbal Communication
3
Learn and Practice: Non-Verbal Communication
4
Exercise 1: Find examples
5
Exercise 2: Let’s play some games
Interculturality Matters
1
Video: What is Intercultural Communication?
2
Article: What is Intercultural Communication?
3
Video: Cases and Examples
4
Case Study: Yes is not the answer
5
Discussion: Interculturality Matters
Communication Styles
1
Article: 4 Styles of Communications
2
Exercise: Communications Styles
Internal and External Communication
1
Article: Internal and External Communication
2
Learn and Practice: Differences between Internal and External Communication
3
Toolkit: Internal Communication
Tools and Applications
1
Google Tools Tutorials
2
Slack Tutorials
3
Toolkit: Offline Internal Communications Tools
4
Exercise: Choose the Right Tools
Self-Evaluation
1
My Internal Communication’s Plan
2
The course is done!
If you already chose the course you want to start, just click on 'Enroll the course' button, log in or register and start from the first task of the Section 1. Then, just work on each task. After you finish one, click on the button at the bottom right corner of the screen and follow to the next one.
You need a computer, Internet connection, your will and enthusiasm to learn new things! Although we recommend to have a notebook (or you can use a Word document) to take some important notes about the topics you are going through and to answer some questions/homeworks. You can also print the COMnGO resources and toolkits to fill them in.
NO! COMnGO Online Trainings are FREE and accesible to every person in every part of the world (with knowledge of English).
YES! COMnGO Trainings were created based on collaboration and intercultural experiences from professionals of different parts of the world. By sharing your homeworks and tasks in the COMnGO Facebook Group you will have the chance to connect with other participants, learn and get inspired from their contributions and allow them to do the same with yours.
If the task or instruction is not 100% clear to you, you can always go to the COMnGO Facebook Group to see how the others have done or make the consultation. Or, you can send an email to: info@comngo.org, with the details of the course and the task you have doubts about.
COMnGO Online Trainings are the outcomes of a two-years project, in which professionals from different parts of the world worked together. This project is succesfully done with the support of the Erasmus+ Programme of the European Union.
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